Wednesday, March 4, 2009
Major Project Revision: Why 3
Downstream, I hope this study effect the way we think about user contexts as technical writers in the user-centered design process. Web 2.0 is not just about user interactivity, but it is about beckoning the user to take part in the production process itself. The user is gaining a familiarity with Web 2.0 technologies that is creating a context in and of itself. The user context is being created by the discourse of products. Academically, this is adding on to the discussion of Barbara Mirel who argues that we cannot ignore user contexts in which they complete their tasks. But this study argues that user context cannot be ignored because the users’ experiences with the technologies are creating a context of its vey own. At least, Web 2.0 applications are building user expectations about how these products should look and act not just based on tasks they perform but the ways in which these products are determining the types of tasks that are possible and how that carries over from new product to new product.
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